Customer stories

Trusted by the world’s most-loved brands


Revolutionizing Modern Travel: How Ireckonu Empowered citizenM

“Without Ireckonu, CitizenM would not be where we are now, let alone where we will be in 5 to 10 years.”

AI & ML Guest Segmentation

Apply machine learning to find hidden clusters.

Rupert Gutteridge, COO

Golden Profile 360

Consolidate all guest data from integrated systems and offers an accurate view of guest preferences and behaviors.

Hanna Schiller, VP Sales

Match & merging with the highest accuracy for a true golden profile.

“The Ireckonu team includes some of the most capable people our team has ever worked with.”
Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions
Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions
Core Middleware & CDP +

Transforming Guest Experiences: How EVT Streamlined Hotel Bookings with Ireckonu

Ireckonu’s solution has brought our vision of a unified brand experience to life, simplifying bookings and enhancing guest loyalty.

Chi Chan, Former SVP, Commercial Loews Hotels & Co

Problem

EVT, a leading hospitality and entertainment brand in Australia & New Zealand, sought to centralize hotel booking capabilities for a seamless guest experience.

Solution

Ireckonu's CORE Middleware created a unified back end for multiple brand.com front ends, ensuring consistent bookings and loyalty experiences while simplifying website management.

Results

50% increase in guest satisfaction
30% rise in repeat bookings
40% reduction in guest complaints

Products & add-ons

Core Middleware
Iknowu CDP
Identity Management
Subscription Center
Wen mobile solutions